Terms & Conditions

Effective Date: 28-5-2025

Welcome to Scout Ketamine. By accessing or using our website https://www.scoutketamine.com/, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting this site and/or booking services, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any applicable laws and regulations.

2. Services

Scout Ketamine provides ketamine-assisted therapy services under licensed medical supervision. Our services are available to clients who meet specific medical criteria. The information on this website is not medical advice and is for informational purposes only.

3. Eligibility

You must be at least 18 years old to use our services. We may accept patients under the age of 18 on a case-by-case basis. By booking an appointment, you confirm that all provided information is truthful and that you meet the medical and legal requirements for treatment.

4. Appointments and Cancellations

Appointments may be scheduled by phone, email, or by texting the clinic line. Cancellations must be made at least 24 hours in advance to avoid fees. Missed appointments or late cancellations may be subject to a charge.

5. Intellectual Property

All content on this site, including text, graphics, images, and logos, is the property of Scout Ketamine and protected by copyright laws. You may not reproduce, distribute, or use our content without permission.

6. Limitation of Liability

Scout Ketamine is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or services, except as required by applicable law.

7. Medical Disclaimer

The information on this website does not constitute medical advice. Only a licensed medical professional can determine your eligibility and treatment plan.

8. Changes to Terms

Scout Ketamine reserves the right to update these terms at any time. Changes will be posted on this page, and your continued use of the website indicates acceptance of the updated terms.

9. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to its conflict of law principles.

Privacy Policy

Effective Date: 28-5-2025

Scout Ketamine is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information: Name, email, phone number, date of birth, medical history (submitted via forms or during consultations)
Usage Data: IP address, browser type, pages visited, and time spent on the website (collected via cookies or analytics tools)
Payment Information: Processed securely by third-party payment providers

2. Use of Your Information

We use your information to:

Schedule and provide medical consultations
Communicate with you about services or appointments
Improve our website and services
Maintain legal and medical compliance

3. Protection of Your Information

We comply with HIPAA and other applicable healthcare privacy laws. Your information is stored securely and is accessible only to authorized personnel.

4. Sharing of Information

We do not sell or rent your personal data. We may share information with:

Licensed healthcare providers involved in your treatment
Third-party service providers (e.g., hosting or payment processing)
Government or regulatory bodies if required by law

5. Your Rights

You have the right to:

Request a copy of your information
Correct any inaccuracies
Request deletion (where applicable)
Opt-out of marketing communications

6. Cookies and Analytics

Our website uses cookies to understand user behavior and improve the user experience. You can disable cookies in your browser settings.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites.

8. Data Retention

We retain your data for as long as necessary to fulfill medical, legal, or operational requirements.

9. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page.